Shipping Policy
For wholesale inquiries, kindly reach out directly to your designated representative or submit your inquiry to our official email address at info@tokenvapes.com.
At Token Vapes, we understand the importance of timely and reliable shipping when it comes to delivering our high-quality disposable vapes to our valued customers. We strive to provide a seamless and efficient shipping experience to ensure your satisfaction.
Shipping Methods:
We offer a variety of shipping methods to cater to your needs. Whether you prefer standard shipping or expedited delivery, we have options available to suit your preferences. Our shipping partners are trusted and reliable, ensuring that your order arrives in a timely manner.
Shipping Rates:
Our shipping rates are calculated based on the weight and destination of your order. We aim to provide competitive and fair shipping rates to ensure that you receive the best value for your money. You can view the shipping costs for your specific order during the checkout process.
Shipping Times:
We understand that prompt delivery is crucial, and we strive to process and ship your order as quickly as possible. Our dedicated team works diligently to ensure that your package is prepared and dispatched within 1-2 business days of receiving your order. The estimated delivery time will depend on the shipping method you choose and your location.
Order Tracking:
To keep you informed about the progress of your shipment, we provide order tracking services. Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your package and estimate its arrival time.
International Shipping:
While we primarily serve customers within Canada and the United States, we also offer international shipping to select countries. Please note that international shipping may be subject to additional fees and customs regulations. It is important to familiarize yourself with your country's import laws and regulations before placing an order.
Lost or Damaged Packages:
In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with our shipping partners to resolve the issue and ensure that you receive a satisfactory resolution.
Customer Support:
Our dedicated customer support team is available to assist you with any shipping-related inquiries or concerns. If you have any questions about our shipping policy or need assistance with tracking your order, please don't hesitate to reach out to us. We are here to provide you with the best possible shopping experience.
Thank you for choosing Token Vapes. We appreciate your business and look forward to serving you with our exceptional disposable vapes and reliable shipping services.